Are you a confident communicator with a passion for building strong client relationships? Walls and Gates, a leading branding and advertising firm based in Lagos, Nigeria, is hiring a Client Relationship Manager to join its dynamic team.
About Walls and Gates
Founded in 2015 and headquartered in Surulere, Lagos, Walls and Gates has transformed the advertising landscape through innovative branding strategies. From outdoor billboards to transit advertising and digital campaigns, they’re known for turning businesses into household names.
About the Role
As a Client Relationship Manager, you’ll be the go-to person for top-tier clients. You will manage ongoing partnerships, understand each client’s advertising needs, and ensure that all campaigns meet and exceed expectations. Your role is key to driving satisfaction, retention, and business growth.
Key Responsibilities
- Build and maintain lasting relationships with key clients.
- Serve as the main contact for all client communications.
- Understand client objectives and tailor advertising solutions.
- Conduct regular performance reviews and feedback sessions.
- Collaborate with internal teams for seamless campaign execution.
- Identify new upselling opportunities.
- Prepare client reports and handle issue resolution.
- Stay updated on industry trends and competitor strategies.
Qualifications
Required:
- Bachelor's in Marketing, Business, or related field.
- 3–5 years of experience in client or account management within advertising or marketing.
- Excellent communication, sales, and negotiation skills.
- CRM and Microsoft Office proficiency.
- Attractive, confident, and highly professional.
- Self-driven with a strong networking ability.
Preferred:
- Experience across multiple industries.
- Advertising industry certifications (e.g., project or client management).
- Knowledge of branding and media trends.
Work Location & Schedule
📍 Location: Surulere, Lagos
🕗 Time: Monday–Friday, 8:00 AM – 5:00 PM (with flexibility as needed)
Benefits
- Competitive salary (TBD)
- Career growth opportunities
- Collaborative, fast-paced work environment
- Chance to work on innovative branding campaigns
How to Apply
To apply, visit the Application Portal and apply now. Ensure you fill the form completely and submit your CV via email or attach Google Drive link of your CV to the application form.
For questions, reach out to hr.growthdepartment@wandggroup.com.
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